Safeway Produce Clerk Austin Bergstrom knew something was wrong with regular customer Penny Maier.
“She wasn’t acting right, so I kept an eye on her,” he says. When he saw her collapse, he realized he was the only employee in the area. Fortunately, he knew what to do.
As a Boy Scout, Bergstrom, age 17, had been trained in first aid and CPR (cardiopulmonary resuscitation). He ran to the Customer Service desk and told them to call 911. Returning to Maier, he began CPR as emergency responders rushed to the scene.
On March 19, Maier had a chance to formally thank Bergstrom…